Privacy Protection

PERSONAL DATA PROCESSING AND COOKIES

Information related to the scope and purpose of personal data processing and the rights of data subjects

Personal data administrator

The personal data administrator is the company SIVEK HOTELS s.r.o., seat: Hellichova 455/5, Prague 1, 118 00 Lesser Town, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 194892.

Sources and purpose of personal data processing

In order to fulfil the obligations arising from Act No. 101/2000 Coll. on the Protection of Personal Data and in particular from the General Data Protection Regulation (GDPR) pursuant to the European Parliament Regulation (hereinafter referred to as "GDPR Directive"), SIVEK HOTELS s.r.o., as the personal data administrator, would like to inform you about the details of data processing and your rights related to personal data processing.

SIVEK HOTELS s.r.o. processes your personal data for the purpose of making orders, bookings, concluding contracts relating to the offered services, and in cases imposed by law, in particular by the Local Taxes Act for the purpose of collecting spa or holiday stay fees or fees from the accommodation capacity, and by the Residence of Aliens Act where the provision of personal data is mandatory.

In the above cases, SIVEK HOTELS s.r.o can, in accordance with the GDPR Directive, process your personal data without your consent as it is a legal obligation imposed by law, and only to the necessary extent and within the boundaries of law.

The company SIVEK HOTELS s.r.o. has an internal system for personal data protection, including confidentiality and contractual protection of potential external processors. In connection with the processing of your personal data, SIVEK HOTELS s.r.o. would like you to review the following rights related to your personal data protection. Your rights include:

• the right of access to personal data;

• the right to correct incorrect or incomplete personal data.;

• the right to request further clarification and elimination of the status in case of unlawful processing;

• the right to claim compensation for damages or non-material damage if incurred as a result of personal data processing.

Rules for using cookies

What are cookies

We use cookies to distinguish individual end devices and individual settings of some services. None of the cookies used on our site collects information containing any direct identification data.

Cookies are text files containing small amount of information which are stored on a user's computer, mobile or other end device. These files make it possible to identify the device and make it easier for users to view the website, to use their preferred language, to have an optimized display, and to experience a pleasant booking process.

Cookies are also used to create anonymous, aggregate statistic data which help analyse how the user is using a website.

How we use cookies

We use several types of cookies:

• analytical – website usage information

• dynamic - automatic transfer of entered information, for ex. within the booking process, language preferences

• permanent – for easier repeated website visits

Analytical and dynamic cookies are deleted when you close your browser, permanent cookies serve to identify your end device if you visit www.sivekhotels.com again, but they do not identify you personally in any way.

How to restrict cookies

Permanent cookies can be set or disabled in your web browser settings. If your browser is generally allowing cookies, we acknowledge that you agree to the use of cookies at www.sivekhotels.com.

Managing cookies for most commonly used browsers: Chrome, Internet Explorer, Microsoft Edge, Mozilla Firefox

A well-arranged cookie management tool on your device can be used on Your Online Choices site.

Third-party cookies

Google AdWords, Google Analytics, Google Tag Manager, Availpro, HotelTime, Facebook, YouTube, Pinterest, Zopim, Myxheat, Sojern

In case of any questions regarding the Personal data processing and cookies, please contact the company SIVEK HOTELS s.r.o. at this e-mail address: info@sivekhotels.cz